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Terms & Conditions

365 Pets Care Club provides services to you subject to the following notices, terms, and conditions ("Terms")

Please read these terms carefully before availing and using the domain name www.365petscareclub.com (Hereinafter referred to as the "website" or "site"), which is owned and operated by 365 Pets Care Club (A unit of Bhartiya Pashupalan Nigam Ltd.).

These terms, as modified or amended from time to time, are a binding contract between who and you ("you" or "user"). This terms and conditions (Hereinafter referred to as "terms") as well as the privacy policy, payment policy, and all other applicable laws and regulations govern your access and use of the website and services provided herein irrespective of whether you are a "visitor" (which means that you simply browse the services without being registered as a member of the site), or you are a "member" (which means that you have registered with the site as a member) in addition, when you use any current or future who service or visit or purchase from any business affiliated with who, whether or not included in the sites, you also will be subject to the guidelines and conditions applicable to such service or business. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will be applicable.

By accessing, browsing or otherwise using this website indicates your agreement to be bound by these terms. In case of an organization, you represent and warrant that you have the authority to legally bind your organization and your organization will be bound by the obligations and restrictions of this agreement.

If you do not agree to become bound by these terms and conditions, or do not have the authority to bind your organization to these terms and conditions, then do not avail of use the services or materials of this App/website.

Third Party Websites and Content

Our website provides links for sharing our content on Facebook, twitter and other such third party website. These are only for sharing and/or listing purpose and we take no responsibility of the third party websites and/or their contents listed on our website (www.365petscareclub.com ) and disclaim all our liabilities arising out of any or all third party websites.

We disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such user in their personal capacity on any official webpage of 365 Pets Care Club on any social networking platform.


Our Privacy Policy incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date.


We ensure that all details of prices appearing on the website are accurate, however errors may occur. If we discover an error in the price of any services which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive the refund.

Additionally, prices for services may change from time to time without notice. However, these changes will not affect orders that have already availed. The price of an item includes GST at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are only applicable for services purchased on the website and not through any other source.


Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Services will not be delivered until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. For any further payment related queries, please check on Payment Mode.


You will be given various options for delivery of items during the order process. The options available to you will vary depending on where you are ordering from. An estimated delivery time is displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail and SMS. However, we will not be able to compensate for any mental agony caused due to delay in delivery.